General terms and conditions
for events at the INSPIRA Conference Center
The basic terms and conditions of business of the Steigenberger Hotel Group are applicable. The scope encompasses temporary provision of conference, banquet and event rooms of the hotel for the execution of events such as conferences, banquets, seminars, meetings and other events as well as for all of the further services and supplies by the hotel for such and in particular to room bookings.
In addition, in the case of a withdrawal from the event or, respectively, a partial cancellation of participants, the following staggered terms and conditions of cancellation will apply:
Terms and conditions of cancellation:
1. Events with up to 30 persons can be cancelled up to 3 months prior to arrival free of charge. Events with from 31 to 60 persons can be cancelled up to 6 months prior to arrival free of charge. Events with more than 60 persons can be cancelled up to 9 months prior to arrival free of charge.
2. Up to 60 days prior to arrival 20% of the reserved number of participants can be cancelled without cancellation charge. Additionally cancelled participants will be charged for 50% of the contractually agreed amount for the event and in particular for the provision of the conference rooms, hotel rooms and the provision of food and beverages and conference packages.
3. From 59 to 30 days prior to arrival 15% of the reserved number of participants can be cancelled without cancellation charge. Additionally cancelled participants will be charged for 50% of the contractually agreed amount for the event and in particular for the provision of the conference rooms, hotel rooms and the provision of food and beverages and conference packages.
4. From 29 to 10 days prior to arrival 10% of the reserved number of participants (status. 30 days prior to arrival) can be cancelled without cancellation charge. Additionally cancelled participants will be charged for 70% of the contractually agreed amount for the event and in particular for the provision of the conference rooms, hotel rooms and the provision of food and beverages and conference packages.
5. From 9 to 2 days prior to arrival, 06.00 p.m., 5% of the reserved number of participants (status: 10 days prior to arrival) can be cancelled without cancellation charge. Additionally cancelled participants will be charged for 75% of the contractually agreed amount for the event and in particular for the provision of the conference rooms, hotel rooms and the provision of food and beverages and conference packages.
6. From 2 days prior to the start of the event, cancelled participants, no shows and early departures will be charged 80% of the contractually agreed amount for the event and in particular for the provision of the conference rooms, hotel rooms and the provision of food and beverages and conference packages.
Please note the following terms of payment supplementary to § III, Sub Par. 5 of the General Terms and Conditions of Business for Events of the Steigenberger Hotel Group:
Terms and Conditions of Payment
1. For events with up to 30 persons we request an advance payment of 50% of the contractually agreed amount for the event at least 3 months prior arrival.
2. For events with more than 30 persons we request an advance payment of 50% of the contractually agreed amount for the event at least 6 months prior arrival.
3. For the payment of events we accept bank transfers. Payment on location is not possible.
Miscellaneous:
In the case of events lasting longer than midnight a night shift premium will be charged of € 30.00 per employee and hour.
